How can we help?
Everything you need to know before you drive. Can't find your answer? Our concierge team is available 24/7.
Booking & documents
A valid driving licence, your passport or Lebanese ID, and a credit card in the main driver's name for the security deposit. International visitors can rent with their home licence; an International Driving Permit is recommended.
Book online in under a minute, call our HQ desk, or message us on WhatsApp 24/7. You receive instant confirmation by email and WhatsApp.
Yes. Contact our team by phone, WhatsApp or email and we will update your reservation. Cancellation terms are shown at the time of booking.
Yes, additional drivers can be added to the rental agreement. Each driver must present a valid licence at pick-up.
Insurance & safety
Yes — every NN vehicle is fully insured. Coverage details and any deductible are explained clearly in your rental agreement, with no hidden surprises.
Every vehicle undergoes an exhaustive 50-point diagnostic inspection before each handover. We maintain zero tolerance for compromised maintenance.
Call our 24/7 support line. We provide roadside assistance and, if needed, an immediate replacement vehicle.
Delivery & airport
Yes. We meet you at the arrivals terminal with your car ready. Share your flight number and we track delays at no extra cost.
Yes — we deliver anywhere in Lebanon, from your hotel concierge to your office door. Delivery and collection are arranged at booking.
Our corporate office in Antelias is open Monday to Saturday, 08:00 – 18:00. Airport deliveries and support run 24/7/365.
Pricing & payment
Never. We mandate absolute financial transparency from quotation to final invoice — no hidden surcharges and no return surprises.
Payment is made at pick-up. Corporate clients can be invoiced monthly with customized terms. Online payment is coming soon.
Yes. Weekly, monthly and long-term leasing are available at reduced rates, including dedicated corporate & NGO fleet programmes.
